Abous us

Vision

We are committed to being a point of reference in carrying out our activities, creating opportunities that promote people’s wellbeing, that reduce environmental impact and enhance the communities we interact with.

L’Operosa S.p.A. Benefit Company strives to become a leader in facility management, making a name for itself through innovation and sustainability. Our vision of a low-environmental-impact future inspires us to seek environmentally-friendly sustainable solutions, meeting the needs of a society mindful of respect for the plant, and environmental and infrastructure hygiene. L’Operosa S.p.A. Società Benefit advocates energy saving, reducing pollution and creating healthy environments.

Mission

Creating sustainable value for our stakeholders, providing quality services that focus on environmental responsibility, social wellbeing and business integrity.

As a partner to private businesses and public entities, L’Operosa S.p.A. Società Benefit has an organisation to manage diversified services. The provision of innovative services is key to being competitive and emerging on the market, creating job opportunities in the community.

These are the guiding principles behind the continual improvement of the services offered:

  • Operating with integrity and transparency, respecting the law and agreements.
  • Protecting the environment through environmentally-sustainable practices and having UNI EN ISO 14001:2015 certification.
  • Valuing our employees, guaranteeing safe and fair working conditions, as demonstrated by SA8000:2014 and ISO 45001:2018 certification.
  • Actively involving all parties concerned in our sustainability and social accountability strategy.

A Benefit Company

L’Operosa S.p.A., aware of its role and responsibility, has embraced the status of Benefit Company, adding the tangible commitment to having a positive impact on society and the environment to its business mission.

In line with Italian Law no. 208 of 28/12/2015, we steer our activities towards the common good, balancing the company’s interests with those of society. This choice is an official and binding commitment that L’Operosa S.p.A. has made to people, local communities and the ecosystem. Our transformation into a Benefit Company concretely reflects our dedication to a sustainable, inclusive and ethical business model.

Report on Achieving the Common Good

As a Benefit Company, we are required to produce an Annual Impact Report, attached to the company’s financial statements (Article 1(382), Law no. 208/15).

This Annual Impact Report describes the activities and progress made in achieving the common good, in the following areas in particular:

  • Governance: We measure our transparency and responsibility in pursuing goals for achieving the common good.
  • Relations with Staff: We analyse the relations with and the wellbeing of our employees.
  • Relations with other Stakeholders: We review the interactions and impact on clients, suppliers and communities.
  • Environmental Impacts: We evaluate the actions taken to reduce environmental impact and promote sustainability.

Governance

The governance of L’Operosa S.p.A. is defined by the parent company, that appoints the members of the Board of Directors to hold office.

WHISTLEBLOWING (Decreto Legislativo 24/23)

In conformità al Decreto Legislativo 24/23, che è entrato in vigore di recente e che ha lo scopo di promuovere la trasparenza, la responsabilità e la tutela dei whistleblower, ovvero coloro che denunciano attività illegali o scorrette all’interno dell’azienda, L’OPEROSA ha attivato il canale di segnalazione interno, accessibile a tutti i dipendenti che consente di segnalare presunte violazioni o comportamenti illeciti in azienda, ed è stato progettato per garantire la riservatezza e la protezione dell’identità del segnalante, nonché dei soggetti coinvolti nella segnalazione, in caso si verifichino determinate circostanze.È importante sottolineare che L’OPEROSA si impegna a garantire la riservatezza e la protezione dei whistleblower che decidono di segnalare presunte violazioni, con misure di protezione contro eventuali ritorsioni dirette o indirette verso i segnalanti, in conformità della normativa stessa.

WHISTLEBLOWING (Italian Legislative Decree 24/23)

In compliance with Italian Legislative Decree 24/23, which recently came into force and the purpose of which is to promote transparency, responsibility and protect whistleblowers, i.e. the people who report unlawful activities or malpractices within a company, L’OPEROSA has set up an internal reporting channel, accessible to all employees, which allows them to report alleged breaches or unlawful conduct in the company, and which has been designed to protect the identity of the whistleblower and all people involved in the whistleblowing report, if certain circumstances occur. It is important to note that L’OPEROSA guarantees the confidentiality and protection of whistleblowers who decide to report alleged breaches, through measures that protect them from any direct or indirect retaliation, in compliance with the Decree.